Unconditional 30 day money back guarantee
When you buy Express Business Professionals, you have an unconditional 30 day money back guarantee. If you decide that Express Business Professionals is not for you within 30 days, you will get a full
refund. Just contact us through the ‘Private support’ link in the ‘Help’ menu that is available at the top right corner of each page in your Express Business Professionals account.
Refunds are only available for your initial order and they cannot be issued after your initial month. We don’t prorate for partial months. Recurring orders are non-refundable.
You can cancel your subscription at any time
All Express Business Professionals plans are monthly subscription plans. That means that you will be billed every month until you stop your subscription. There are no long term contracts or commitments on your part. You simply pay month-to-month. If you cancel, you’ll be billed for the current month, but you won’t be billed again.
You can cancel your subscription at any time without reducing the paid period. Example: you purchase Express Business Professionals Standard on June, 15th and cancel on June, 16th. Although you canceled, your account will remain active until July, 15th. Subscription products are billed on the same day every month. As months have different lengths, you’ll be billed on the 28th every month if you purchased after the 28th.
You can cancel your subscription on the account settings page. In addition, there is a subscription management link in every order confirmation email message that you get from us.
How does the trial month for a discounted price work?
We sometimes offer a trial month for a reduced price. The special offer trial is available once per customer. It enables you to get an unlimited Express Business Professionals Smart account for a full month. When you buy the special offer trial, you will be automatically billed the regular price after one month. If you don’t want that, simply cancel your subscription during the first month. You can cancel the subscription on any day of the trial without reducing the trial period. Recurring orders are non-refundable. The trial period won’t be reduced when you cancel.
You can upgrade or downgrade your plan at any time. There are no termination fees or any other hidden fees. Detailed pricing information can be found on the pricing page.